Vraag & Antwoord
What can I do if a message appears telling the respondent that the deadline for completion has expired?
Go to the questionnaire in question and click Edit in the top right-hand side of the screen. Next, enter a new date under Latest response date. Once you click Save, respondents will be able to access the questionnaire again.
Which questions does the questionnaire contain?
See the Safety Ladder certification scheme for an overview of the questions you will find in the questionnaire. The questionnaire will consist of multiple-choice questions, broken down into yes/no and completely/mostly/partly/not questions.
How do I create a new questionnaire?
Go to Manage at the top right-hand side of the screen and click New questionnaire. Enter the details required. You will also be able to add respondents and send them an invitation.
How many questions are there in the questionnaire?
The questionnaire consists of 233 questions, broken down into four steps. When creating a questionnaire, you can indicate the step for which you would like to obtain certification for your organisation. Respondents will then only be given the questions for the step in question and the steps below it. The number of questions per step follow below:
- Step 2: 38 questions
- Step 3: 105 questions
- Step 4: 185 questions
- Step 5: 233 questions
Will the respondents that have been added automatically receive an invitation to complete the questionnaire?
No, you will need to send an invitation manually. Click the names of the respondents that you want to invite and then click the Send invitation button. You will now be able to send the invitation e-mail.
As the company administrator, I would like to complete the questionnaire too. How do I do this?
Use your details (name and e-mail address) to create a respondent. Next, select the questionnaire in the column on the right via the Webtool page.
Will different questions apply for the different function levels (implementing employees/management)?
No, the questions are the same for all respondents.
Do I have to use the calculator tool to establish the number of respondents necessary?
The calculator tool is not compulsory. It is designed to give you an indication of the number of respondents necessary to achieve a realistic outcome. During the certification process, the auditor will decide on the number of people to be interviewed.
Can I reinstate a questionnaire after it has been deleted?
No, this is not possible.
How do I establish the step for which my organisation can gain certification?
The steps of the ladder indicate the development stage applicable for your organisation in relation to safety awareness. Each step is characterised by certain behaviour on the part of your employees and the corresponding valuation. This information will help you establish